Russian Business Etiquette Tips
As a superpower with one of the fastest growing economies in the world, Russia is a mecca for international business relations. Businesspeople looking to break into a new market or attempting to grow their European presence enjoy the most success by developing new Russian clients and partners.
As with any international business interaction, understanding the facets of proper business etiquette are essential to your success. By practicing proper Russian business etiquette, you will impress your Russian colleagues, highlight your business skills and establish new, lucrative business relationships.
Russian Business Meeting Etiquette
Russian business meeting etiquette is highly formal, as the Russians' appreciation of structure and rules shapes the way business is done in Moscow and throughout Russia. Here are some Russian business etiquette tips to help you appropriately interact with your foreign colleagues:
- Avoid high-pressure talk. Russians value patience and appreciate time to debate, consider and digest negotiations. Trying to force a decision through high-pressure talk will only make you appear impatient, rude and incapable of professional business interactions.
- Be on time to all meetings. While it's acceptable for your Russian colleagues to be late to business meetings, as a foreigner, you are expected to arrive on time (if not early). Also, don't expect your late Russian colleagues to apologize for their tardiness, as their behavior is considered to be a test of your patience.
- Bring technical experts, if necessary. If your business meeting will focus on technical topics, be sure to bring technical experts and a Russian interpreter. Your Russian colleagues will expect a thorough presentation of the history and/or precedents associated with your topic. By bringing experts you will establish your credibility, foresight and general expertise.
- Include a Russian translation on your business cards. Although most Russians speak English (as English is usually taught beginning in the third grade), be sure to have a Russian translation of your business card on its flipside, as this indicates your enthusiasm for doing business with your Russian colleagues.
Also, by offering a Russian translation of all related business documents you will demonstrate your precision and thoroughness and highlight your willingness to go the extra mile to do business with your Russian colleagues.
Other helpful etiquette tips for Russian business meetings include:
- Avoid showing the soles of your shoes (or stepping on any seats), as this is considered highly disrespectful.
- Expect your Russian colleagues to get angry, walk out of a meeting and/or talk about ending their relationship with you in their effort to make you give more concessions during a negotiation.
- Shake hands firmly and maintain eye contact when doing so.
- Wear dark colored, conservative business suits to meetings. Women should wear longer, knee-length skirts, rather than pants-suits.
Values Honored in Russian-Speaking Countries
Many elements of Russian business etiquette are shaped by the values that Russians respect. Some of these include:
- Collectivity
- Conformity
- Formality
- Patience
- Trust and Loyalty.
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